The client authorizes Tonys computer repair to conduct an evaluation of the machine sent to determine the nature of the damage and provide an estimate of repair cost and timing. The evaluation is free and no work beyond this evaluation will be charged without explicit client approval.
The client authorizes Tonys Computer Repair, its employees, and agents, to receive and transport this media/equipment/data to, from and between their facilities.
2. Legal Rights
The client is the legal owner or authorized representative of the legal owner of the property and all data and components contained therein sent to Tonys Computer Repair.
Any property left with Tonys Computer Repair unclaimed for 90 days, will be disposed. At which time, Tonys Computer Repair shall have no liability to the client or any third party
3. Limited Liability
Tony's Computer Repair shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied during or after service.
In no event will Tony's Computer Repair be liable for any damage to the laptop/desktop, loss of data, loss of revenue or profits, or any special, incidental, contingent, or consequential damages, however caused during or after service even if Tony's Computer Repair has been advised of the possibility of damages or loss to Data. Tony's Computer Repair liability of any kind with respect to the services, shall be limited to the contract price for the services.
Tony's Computer Repair agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client’s equipment except to employees or agents of Tony's Computer Repair subject to confidentiality agreements or as required by law.
Payment is due in full upon completion of successful repair, prior to release of the repaired machine (whether shipped, or picked up), unless by special previous arrangement.
The client is financially responsible for all shipping costs, custom duties and taxes to and from Tony's Computer Repair.
30 days warranty on laptops/desktops that Tony's Computer Repair has repaired, Tony's Computer Repair makes no warranty on data, express or implied, and Tony's Computer Repair disclaims any data warranty of any kind.
No fix, no fee policy
Our no, fix no fee policy means that if the Tony's Computer Repair cannot repair it you don't pay.
If the Tony's Computer Repair is able to resolve the problem or effect the repair, but is only prevented from doing so by the customer requesting the engineer not to proceed with the work, then the customer is charged for the engineer’s time spent to that point – i.e. a minimum of 2 hours.
If Tony's Computer Repair provides a clear and precise diagnosis of a failed component and the customer decides not to proceed with the replacement of the component, then the customer is charged for the engineer’s time spent to that point – i.e. a minimum of 2 hours.
The policy does not apply to work related to data recovery, computer virus or spyware problems or to cases in which the computer has been struck by lightning etc.
Services and products advertised on this site may be modified or discontinued without prior notice. Prices for services or products are subject to change without prior notice.